Ingeniux Community Turns to 360 Program for Web Content Management Services and Solutions

July 30, 2007; 06:57 AM
Ingeniux Corporation, trusted provider of XML-based Web content management software, reports ongoing customer acceptance of the Ingeniux 360 support program for Web content management. Ingeniux 360 offers on-call developer support, Web site development services, quarterly site audits, and advanced training. Ingeniux 360 also features a community source program for certified Ingeniux solutions.

Ingeniux 360 is the first program to address the critical need for ongoing Web content management "care and feeding." It provides an integrated set of Web applications, development services and training to support the people who manage the Web.

Early subscribers to Ingeniux 360 include University of the Pacific, SPIE, UCLA Anderson School of Business, California State University Monterey Bay, Gallaudet University, the National Association of College and University Business Officers, the American College of Healthcare Executives, Davidson College, and Randolph College.

Ingeniux 360 offers a unique approach in an increasingly commoditized marketplace. Most CMS vendors are cutting back on support and customer service and focusing on higher margin software sales. The result: highly complex software applications with little or no vendor support. Organizations managing large Web sites have had to either grow their internal Web team or hire expensive outside consultants who often lack expertise in the CMS system. Ingeniux is taking the opposite approach, partnering with its customers to address their ongoing service and support needs.

Ingeniux 360 fills the gap between engaging outside teams for Web development projects and hiring more internal staff. It lets organizations scale with just-in-time support for new web development projects and easily roll out new solutions for their Web sites. On-call access to Ingeniux staff allows organizations with small teams to quickly deliver new Web initiatives. Larger organizations benefit from direct access to Ingeniux's guidance and development support. A quarterly site-audit program optimizes Ingeniux implementations and corrects development issues before they impact site performance.

"People--not software--manage the Web," said Jim Edmunds, Ingeniux President and CEO. "The Ingeniux 360 program supports the people who manage the Web and ensures that our customers get the most out of their Ingeniux software investment. It's a big win for our customers, saving them time and money, and building a strong development community that they all benefit from."

New Community Source Program
Ingeniux 360 features a new community source program for certified Ingeniux solutions and application modules. Community source provides members with proven solutions for adding advanced features to their Web sites. Members may also contribute new solutions, which get certified and supported by Ingeniux Corporation and made available to other members. The community source program includes a wide range of business-critical applications, including Web calendars, polls and surveys, athletics management software, RSS syndication, online newsrooms, and more.

About Ingeniux Corporation
Ingeniux Corporation is the trusted provider of Web content management and publishing software. Its XML-based technology empowers Web developers and content creators to build the next generation Internet with products acclaimed for ease-of-use, rapid deployment, extensibility and low total cost of ownership. Ingeniux delivers quality software with unparalleled customer service to customers in a broad range of industries, including higher education, trade associations, broadcasting, e-government, and financial institutions.