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Give Your Website a Voice while the Others Keep Silent -- Viovo Click2Talk


January 3, 2007; 02:12 AM

Viovo Technology, Introduce new innovate web-based customer interaction technology – Viovo Click2Talk


Let customers call you for free directly from your website.
Viovo Click2Talk is comprised of 3 components: Click2Talk, Click2Chat and Call Me.
Each of these components offers your customers a different way to talk to you:
¨       Helping you close a sale or by helping your customer!
¨       Increasing customer satisfaction!


Click2Talk
Instead of dialing a phone number, website visitors simply click a Click2Talk icon to speak with a sales or customer service agent.


Click2Chat
Puts text chat where it matters most - in front of online prospects and customers at key points in the information gathering and sales process.


Call Me
Website visitors from over 40 selected countries can receive calls from customer service on landline or mobile.


Viovo Click2Talk Feature List
Live talk - Talk with customers in real time over the internet with our VOIP solution.
Text chat - allows website visitors to have text chat with customer representatives.
Call back - website visitors from over 40 selected countries can receive free calls from customer service on landline or mobile;
Customize your different Click2Talk page (With you Logo) - Create custom page header for your click2talk page that integrate with the style of your site.
Character your Click2Talk page title - website visitors will know which company there are calling and chatting with;
Save call log - record all calls and archive them on your system for later review.
Block unwelcome IP address – help your customer representatives to concentrate on answering questions from real customers.
Admin Page (Web Based Administration) - View agent accounts status, create or modify work time schedule content from anywhere in the world using a standard web browser.
Email Signature - Allow customers' access to your personnel by adding Click2Talk buttons to your e-mail signatures.
1-to-1 talk & chat conversation - Operators can talk & chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location.
Multi customer service agent support – you can have more than one customer service agents to answer questions from either your customers or website visitors.
For more information please visit http://ww.viovo.com and have a 15-days FREE trial


About Viovo Technology
Viovo is a leading provider of Click2Talk online customer support solutions that enhance people's interactions, online sales and support with new technology.
URL: http://www.viovo.com
Address: Suite 307, 45 Grenoble Dr., Toronto, Ontario, Canada, M3C1C4
Email: [email protected]
Phone: 1-416-831-9686 (EST)


URL: http://www.viovo.com Address: Suite 307, 45 Grenoble Dr., Toronto, Ontario, Canada, M3C1C4

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