|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
Live Support Solution for Online Sale and Customer Service - Upgrade to Click2Talk 2.0 to Increase Online SalesViovo Click2Talk gives your customers a chance to talk with you immediately for free while they are on your website. November 23, 2006; 02:14 AM Viovo Technology introduced an innovate web-based customer interaction technology – Viovo Click2Talk 2.0. Viovo Click2Talk 2.0 is comprised of two components: Click2Talk and Click2Chat. Each of these components gives your customers a chance to Talk & Chat with you immediately for free while they are on your website. Click2Talk: -------------- Instead of dialing a phone number, website visitors simply click a Click2Talk icon to speak with a sales or customer service agent. Click2Chat: --------------- Puts text chat where it matters most - in front of online prospects and customers at key points in the information gathering and sales process. Benefits for Online Sales: - Increase Sales and Brand Loyalty * Answer product questions while visitors are still online * Suggest complementary products or corresponding accessories * Offer incentives, such as free shipping, to visitors who are sitting on the fence
Benefits for Technical Support: - Provide Real-Time Customer Support and Keep Customers Loyal * Supply assistance from a real person * Offer immediate answers to urgent questions * Deliver consistent and reliable information
Viovo Click2Talk2.0 Feature Highlights: ---------------------------------------------------- * Live talk - Talk with customers in real time over the internet with our VOIP solution. * Text Chat - allows website visitors to have text chat with customer representatives. * Customize your different click2talk page (With you Logo) - Create custom page header for your click2talk page that integrate with the style of your site. * Save call log - record all calls and archive them on your system for later review. * Block unwelcome IP address - help your customer representatives to concentrate on answering questions from real customers. * Admin Page (Web Based Administration) - View agent accounts status, create or modify work time schedule content from anywhere in the world using a standard web browser. * Email Signature - Allow customers’ access to your personnel by adding Click2Talk buttons to your e-mail signatures. * 1-to-1 talk & chat conversation - Operators can talk & chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location. * Multi customer service agent support - you can have more than one customer service agents to answer questions from either your customers or website visitors.
For more information please visit http://ww.viovo.com and have a 15-days FREE trial
About Viovo Technology: --------------------------------- Viovo is a leading provider of Click2Talk online customer support solutions that enhance people's interactions, online sales and support with new technology. URL: http://www.viovo.com Address: Suite 307, 45 Grenoble Dr., Toronto, Ontario, Canada, M3C1C4 Email: [email protected]
|
|
Copyright © 1998 - 2018 DevStart, Inc. All Rights Reserved |