Edgewater Networks EdgeMarc Converged Network Routers for Enterprise Telephony Support Minacom's VoIP Service Quality Testing

September 11, 2006; 03:15 AM

Minacom and Edgewater Networks announced that EdgeMarc converged networking routers now support Minacom's advanced VoIP service quality testing. Using Minacom's DirectQuality R7 active line testing capabilities, service providers hosting or managing enterprise VoIP services can enhance the monitoring of VoIP endpoints with EdgeMarc routers and the EdgeView VoIP Support System.

EdgeMarc routers acting as a combined demarcation point, router, gateway and firewall for VoIP services, support Minacom's RTP media quality testing by responding to SMRP-protocol loopback test calls. In addition to measurements collected by loopback tests to EdgeMarc devices, Minacom's DirectQuality R7 test automation OSS can query Edgewater Networks' EdgeView(TM) VoIP Support System to collect additional call-level metrics including MOS, jitter, latency and average call duration.

"Telcos and cable MSOs managing and hosting VoIP services to enterprises need advanced troubleshooting and monitoring tools to maintain demanding service level agreements (SLAs), and ensure service quality meets customer expectations. Minacom's active test solutions offer unique troubleshooting capabilities service providers can use to respond quickly when VoIP services start to degrade." commented Michel Nadeau, Minacom's President & CEO, adding, "With VoIP loopback testing now supported by EdgeMarc devices, service providers can test directly to customer premises without having to dispatch a technician or install probes on-site."

"Adding Minacom's loopback testing augments the level of testing available using EdgeMarc and EdgeView; the end goal being an improved level of service and customer experience." Said Dave Norman, Edgewater Networks' CEO.

Minacom and Edgewater Networks will be demonstrating their solutions at VON Fall in Boston. Minacom is located at booth # 363, and Edgewater at booth # 1454.

About Minacom

Minacom builds Service Level Test Systems for Telcos and Cable MSOs, and Internet Telephony Service Providers. Minacom's automated test systems help maintain the integrity and quality of large-scale multi-service deployments, including Voice, VoIP, IPTV, Caller ID, Voicemail, Conferencing, Fax, Dial-Up Modem, Video Conferencing, and IP Services from Ping and DNS to Audio & Video RTP Streaming.

Minacom systems are web-controlled by a centralized server platform that integrates years of operational experience into test setups, test strategies and result analysis rules used by over 70 operators worldwide including at&t, Comcast, France Telecom, Liberty Global, Primus, Orange, Clearwire, VSNL and Bellsouth, as well as softswitch manufacturers such as Siemens, Cedar Point and Ericsson.

Experience Minacom's QoS test automation live at www.minacom.com/try.

About Edgewater Networks

Edgewater Networks develops products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Edgewater's products offer proven network and operational savings from the customer premises to the core of the network. EdgeMarc Series routers provide a VoIP aware NAT/Firewall, VoIP survivability, passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. EdgeConnect managed Power over Ethernet switches provide simplified administration, remote configuration and QoS for converged voice, video and data networks. The EdgeView VoIP Support System offers proactive call quality monitoring (including VoIP MOS), Plug & Dial IP phone configuration, and remote management and monitoring of VoIP endpoints.