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Sun Microsystems Helps Retailers Manage Busy Holiday Season With Secure SOA Technology Solutions
WebKnowHow Sun Microsystems, Inc. announced a host of retail customers are using Sun's Java CAPS technology now in production to better align technology with Web services and deliver improved quality of service to customers during the busy 2007 holiday season. By helping Harrods of London, Karstadt AG and others move to a service-oriented architecture (SOA), Sun is enabling better inventory management and significant bottom-line savings through greater business efficiency. "As retailers gear up for a busy holiday season, they'll need to
better align technology with business processes to radically improve
the way they manage product inventories and deliver service to
shoppers," said Dale Ferrario, vice president, business integration and
SOA engineering. "Over half of the world's top retail and e-tailers
look to Sun Java CAPS technology for competitive advantages and
improved quality of service through movement toward service-oriented
architecture." Harrods, Karstadt and Other Top Retailers Use Sun's Business Integration Solutions Sun is an industry leader in helping retail customers move toward
complete, integrated and secure end-to-end SOA solutions. Today over
half of the world's top 20 retailers use Sun products, representing a
significant percentage of Sun's overall revenue. Based on open
standards, Sun's SOA solutions allow customers to reuse, enhance and
extend existing IT assets. Harrods of London, Karstadt and other
leading retail and e-tailers look to Sun for open, secure SOA solutions
based on Java CAPS technologies. Harrods Prestigious high-end UK retailer with over 1,000 cash registers and
up to 350,000 visitors a day, Harrods of London needed a way to share
services across channels, improve the accuracy of customer records and
enable cross- selling and discounts to customers. The leading retailer
worked with Sun to implement a "Single View Customer" project that
includes the Enterprise Service Bus (ESB) and other components in the
Java CAPS platform. This move toward an enterprise SOA allows a single
view of the customer, upsells and cross-promotion to appropriate
audiences and the convergence of customer data silos, resulting in an
overall increase in customer loyalty. Karstadt Warenhaus GmbH / ITELLIUM With 132 stores and 37,000 employees, Karstadt Warenhaus GmbH, the
main subsidiary of the KarstadtQuelle Group, is Europe's largest
department store chain. ITELLIUM Systems and Services GmbH is a
670-employee IT service provider for the retail industry and a
subsidiary of Karstadt. The new store system of Karstadt Warenhaus GmbH and both existing
and new back office systems for inventory control, logistics and
finance were integrated via the Sun SeeBeyond eGate component of Java
CAPS which provides a gateway for the loosely connected systems. "The successful implementation of the STORE gateway in transaction
oriented architecture enables a near real-time processing of sales data
in central processes and is therefore an essential requirement for
flexible opening hours in stores," says Michael Wilkop, Managing
Consultant Technology and Integration at ITELLIUM. "The store gateway
enables the use of central (address management systems) and decentral
(inventory) SOA services in any application or application-wide
processes." For information on Sun's completely integrated, secure, end-to-end SOA solutions, please see www.sun.com/soa About Sun Microsystems, Inc. |
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