Instant Computer Help Available as Free Mozilla Firefox Toolbar by Sunflower Network

WebKnowHow
Friday, November 17, 2006; 04:41 AM

Sunflower Network announced the launch of the Instant Computer Help toolbar for Mozilla Firefox. With this free plug-in, people can rapidly get help for their computer problems, in a friendly and cost-effective manner. Appearing as a user-friendly toolbar within Firefox, people can simply type in their computer question, choose how much they're willing to pay, and click a link. In less than a minute, they get connected with a computer expert who can quickly solve their problem.

Sunflower Network is a place where people who need help with their computers are instantly connected with online computer experts, providing immediate problem resolution. Through the use of telephone, text chat, and screen sharing - all safe and secure for customers - Sunflower Network's agents can quickly and easily solve computer problems, at a price of the customer's choosing.

This new toolbar adds to the ease and convenience by which people can get help with their computer problems, via Sunflower's Instant Service Network™. Sunflower Network's strategy is to provide instant help, integrated into people's everyday environments. "Why should users have to interrupt their work to get help? Our goal is to provide pervasive access to instant computer help from within the applications that users work with. We combine the best of Instant Messaging and Bulletin-Board Help Forums" said Jason Anders, Sunflower Network founder.

Once people have described their problem and chosen how much to pay, an alert is instantly sent out to all available Sunflower Netw¬ork agents. In less than one minute, users begin to see responses from interested agents. Users choose an agent to help them, based on an agent's rating and experience. The user and the selected agent are connected by text chat, telephone, and secure screen sharing, for rapid and efficient problem resolution. Once the agent has solved the problem, the customer rates the agent and pays for the help session. Sunflower Network provides rapid resolution of computer problems via fast, friendly computer help.

The free Sunflower Network Instant Computer Toolbar for Mozilla Firefox is available for download from the Mozilla Firefox add-on site at https://addons.mozilla.org/firefox/3779/