CustomerVision Launches Wiki Gadgets

WebKnowHow
Wednesday, October 18, 2006; 07:26 AM

Provider of business-focused wiki solutions CustomerVision released CustomerVision Wiki Widgets. In response to the needs of a growing base of Fortune 500 customers, CustomerVision has released Wiki Widgets to allow business users to add content and functionality to their CustomerVision BizWiki solutions. The default widgets support features such as mini- dashboards, expert routing, threaded discussions, and a dashboard builder that makes it easy to create and place widgets on a page.

CustomerVision's unique approach allows users to create powerful enhancements to their wiki without the need for programming or HTML. The built-in widgets such as the mini-dashboards make it easy for wiki users to keep up with activity on the site without the need to manually update a list of links. Users can also use the expert routing widget to present an "Ask the Expert" page that uses an email-style conversation as the basis for new wiki pages.

In addition to supporting new Enterprise 2.0 application functionality, Wiki Widgets enhances CustomerVision's existing ability to create custom themes. CustomerVision's custom themes allow companies to create layouts and designs that match their corporate branding and Wiki Widgets extends this powerful customization ability while maintaining the ease and simplicity of a wiki.

Widgets, which also go by names such as gadgets, blocks or modules, are increasingly used by Web publishers to enhance their Web pages, and by Web service developers who are now frequently making their technologies available as Web Widgets. Widgets are used today in the consumer world in such applications as Yahoo and Amazon but CustomerVision is pioneering the use of widgets within the enterprise. Based on experience with Fortune 500 customers, CustomerVision has designed Wiki Widgets to support the needs of business users both behind the firewall and on the Internet.

"With Wiki Widgets, CustomerVision continues to expand on our promise of powerful customization without the need for programming," said Cindy Rockwell, CEO of CustomerVision. "This combination of power and ease of use is only possible through the innovative widget approach pioneered by CustomerVision. With Wiki Widgets, users can build powerful dashboard views and application mash-ups with the same openness and ease of use that have made wikis so effective. Wiki Widgets are about giving our customers the freedom and ability to build solutions that truly meet their needs."