WebEx Recognized as a Leader in Web Conferencing by Independent Research Firm

WebKnowHow
Monday, June 26, 2006; 06:23 AM

WebEx, provider of on-demand collaborative business applications, announced that Forrester Research has placed WebEx in the top spot in its new report, Forrester Wave: Web Conferencing, Q2 2006. WebEx ranked number one in all three summary categories used in the Forrester evaluation, garnering top scores for product offering, strategy and market presence.

"WebEx is moving aggressively into integration with core business processes," writes Claire Schooley, Forrester research analyst and author of the report "It does not see its conferencing product as a standalone application, but rather as one that enhances workers' productivity and is easily accessible from whatever applications they are in."

The report continues, "The product provides strong integration at many levels. It supports meeting notification in Microsoft Outlook and Lotus Notes, launching IM meetings from within Microsoft applications, and integration with both enterprise management systems and user management systems."

For further detail on the Forrester evaluation of WebEx or to view the 2006 Forrester Wave, go to, http://webex.com/go/forrester-wave .

Forrester evaluated the six leading web collaboration vendors in its report. WebEx received the highest score among all vendors in the areas of connectivity, customer base, product management, financials and product strategy, where it scored a perfect 5.00. The report also states that customers who use WebEx have a seamless integrated web conferencing and audio experience.

"Unlike the software business, you can't buy your way into on-demand collaboration leadership. You have to build your platform, operations and organization from the ground up for the on-demand model," said Subrah Iyar, CEO, WebEx. "WebEx is leading a workplace revolution with new on-demand applications and services that unify collaboration technologies, business processes, content and presence."

WebEx provides on-demand collaboration applications to individuals, small businesses and enterprise organizations. WebEx applications combine both synchronous and asynchronous collaboration capabilities and allow businesses to leverage the web as an efficient channel for interaction with customers, partners and coworkers. These on-demand applications enhance high-touch business processes, such as sales and training, with efficient web-touch interactions.

All WebEx applications are built on the MediaTone platform and are supported by the WebEx MediaTone Network, a platform and global network specifically designed for on-demand applications. The WebEx MediaTone Network uses a switch-based architecture to provide reliable, consistent and secure application performance worldwide. MediaTone APIs make it easy for developers to build specialized applications that leverage the network's real-time collaboration capabilities or add these capabilities into third party applications.