WebKnowHow Wednesday, February 28, 2007; 07:04 AM
Webmetrics, a leading provider of collaborative monitoring solutions
for enterprise web ecosystems, today announced that the Company's
GlobalWatch monitoring services has been selected by BlueTie, Inc. to
provide customers with key real-time transactional monitoring for
BlueTie's Web application. BlueTie is the premier provider of Software
as a Service-based business email, calendaring and collaboration
services for small to mid-sized businesses and service providers. As
part of its continued commitment to quality service, BlueTie is
utilizing Webmetrics' GlobalWatch monitoring solution to deliver
independent performance and uptime statistics to all customers.
BlueTie's award-winning hosted service is used by hundreds of thousands
of SMBs worldwide. "Application performance is of paramount importance to the success of
BlueTie and the satisfaction of our customer base. We are continuously
evolving our monitoring systems to ensure we are aware of every
situation that may impact service delivery and the user experience,"
said Jeffrey Lambert, VP of IT Operations and Co-CTO, BlueTie, Inc.
"Webmetrics' GlobalWatch services provide us with performance
reporting, management dashboards and monitoring data that feeds
directly into our Network Operations Center and Support Site. These
features, coupled with the Company's extensive geographic coverage and
exceptional support, make Webmetrics the ideal performance monitoring
partner for BlueTie."
Gartner recently predicted that by 2011, 25 percent of new business
software would be delivered as SaaS. To succeed in this growing
marketplace, providers must monitor and manage the services they
deliver, as well as their subscribers' user experience. Extending
performance data to customers and prospects speaks volumes about a
providers ability to deliver high performing, scalable services.
BlueTie's Real-Time System Status Center is an easy-to-read interface
that provides a current status dashboard for all BlueTie services and
protocols, as well as the application load times from 24 worldwide
monitoring points provided by Webmetrics. The Status Center is publicly
accessible from BlueTie's Support Site at http://support.bluetie.com/.
"BlueTie joins an elite group of providers that differentiate their
services by extending performance visibility and operational
transparency to business users," said Peter Kirwan, Chief Strategy
Officer, Webmetrics. "Collaborative Performance Monitoring provides
BlueTie customers' with third party validation of quality of service,
and helps BlueTie ensure its data center co-location providers are
meeting all SLA requirements. We are honored that BlueTie has trusted
Webmetrics to serve as its performance management partner."
About BlueTie, Inc.
BlueTie is the leading provider of hosted email and calendaring
solutions for small to mid-sized businesses (SMBs) and service
providers worldwide. BlueTie revolutionized the Software as a Service
sector in 1999 by introducing the first hosted suite of small business
tools that require no hardware, software or IT support. BlueTie
continues to lead the SaaS movement by delivering incredibly simple
applications that are fast, inexpensive and reliable. BlueTie's
software is licensed by channel partners, ISPs and other service
providers. For more information about BlueTie, visit http://www.BlueTie.com or call 1-800-BlueTie.
About Webmetrics
Webmetrics is a leading provider of collaborative performance
management services for complex web ecosystems. Webmetrics' website
testing and monitoring services are used by companies and SaaS
providers that want to ensure online performance, competitive advantage
and a positive end-user experience. Webmetrics' GlobalWatch services
test, monitor and measure the performance of web sites, transactions,
web services and streaming media to ensure 24/7 uptime and performance
integrity. The Company's customers include America West Airlines,
Barnes & Noble, Bluefly.com, DHL, GMAC, PayPal, Symantec, The Knot
and Yahoo.
Founded in 1999, Webmetrics is a privately held company headquartered
in San Diego, California. For more information, call 877-524-8299 or
visit http://www.webmetrics.com.
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