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BlueTie Selects Webmetrics' GlobalWatch Services to Power Industry-First Real-Time Performance Monitoring

 

WebKnowHow
Wednesday, February 28, 2007; 07:04 AM

Webmetrics, a leading provider of collaborative monitoring solutions for enterprise web ecosystems, today announced that the Company's GlobalWatch monitoring services has been selected by BlueTie, Inc. to provide customers with key real-time transactional monitoring for BlueTie's Web application. BlueTie is the premier provider of Software as a Service-based business email, calendaring and collaboration services for small to mid-sized businesses and service providers. As part of its continued commitment to quality service, BlueTie is utilizing Webmetrics' GlobalWatch monitoring solution to deliver independent performance and uptime statistics to all customers. BlueTie's award-winning hosted service is used by hundreds of thousands of SMBs worldwide.

"Application performance is of paramount importance to the success of BlueTie and the satisfaction of our customer base. We are continuously evolving our monitoring systems to ensure we are aware of every situation that may impact service delivery and the user experience," said Jeffrey Lambert, VP of IT Operations and Co-CTO, BlueTie, Inc. "Webmetrics' GlobalWatch services provide us with performance reporting, management dashboards and monitoring data that feeds directly into our Network Operations Center and Support Site. These features, coupled with the Company's extensive geographic coverage and exceptional support, make Webmetrics the ideal performance monitoring partner for BlueTie."

Gartner recently predicted that by 2011, 25 percent of new business software would be delivered as SaaS. To succeed in this growing marketplace, providers must monitor and manage the services they deliver, as well as their subscribers' user experience. Extending performance data to customers and prospects speaks volumes about a providers ability to deliver high performing, scalable services. BlueTie's Real-Time System Status Center is an easy-to-read interface that provides a current status dashboard for all BlueTie services and protocols, as well as the application load times from 24 worldwide monitoring points provided by Webmetrics. The Status Center is publicly accessible from BlueTie's Support Site at http://support.bluetie.com/.

"BlueTie joins an elite group of providers that differentiate their services by extending performance visibility and operational transparency to business users," said Peter Kirwan, Chief Strategy Officer, Webmetrics. "Collaborative Performance Monitoring provides BlueTie customers' with third party validation of quality of service, and helps BlueTie ensure its data center co-location providers are meeting all SLA requirements. We are honored that BlueTie has trusted Webmetrics to serve as its performance management partner."

About BlueTie, Inc.
BlueTie is the leading provider of hosted email and calendaring solutions for small to mid-sized businesses (SMBs) and service providers worldwide. BlueTie revolutionized the Software as a Service sector in 1999 by introducing the first hosted suite of small business tools that require no hardware, software or IT support. BlueTie continues to lead the SaaS movement by delivering incredibly simple applications that are fast, inexpensive and reliable. BlueTie's software is licensed by channel partners, ISPs and other service providers. For more information about BlueTie, visit http://www.BlueTie.com or call 1-800-BlueTie.

About Webmetrics
Webmetrics is a leading provider of collaborative performance management services for complex web ecosystems. Webmetrics' website testing and monitoring services are used by companies and SaaS providers that want to ensure online performance, competitive advantage and a positive end-user experience. Webmetrics' GlobalWatch services test, monitor and measure the performance of web sites, transactions, web services and streaming media to ensure 24/7 uptime and performance integrity. The Company's customers include America West Airlines, Barnes & Noble, Bluefly.com, DHL, GMAC, PayPal, Symantec, The Knot and Yahoo.

Founded in 1999, Webmetrics is a privately held company headquartered in San Diego, California. For more information, call 877-524-8299 or visit http://www.webmetrics.com.

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