Internet-based Service MyFax Introduces Latest Enhancement Release

WebKnowHow
Friday, June 23, 2006; 03:28 AM

MyFax introduced additional enhancements to its Internet-based fax service that allow users to send and receive faxes using existing email accounts and the web. The award-winning service is now completely integrated with Microsoft Office 2003 and IBM Lotus Notes. It also stores inbound faxes for 31 days on a secure server, more than doubling the previous storage time.

The integration with Microsoft Office 2003 allows MyFax users to fax directly from Microsoft Word, Microsoft Excel, or Microsoft PowerPoint using a single button rather than having to first open Microsoft Outlook as in the past. This direct fax capability helps users save time while simplifying the process.

MyFax customers using Lotus Notes also now benefit from tighter ties. The MyFax for Lotus Notes application allows Lotus Notes users to send electronic faxes while maintaining a detailed log entry for each sent fax. Billing codes can be entered and used for charge back purposes, and faxes can be sent with a cover page. Those who have tried the beta version are already seeing the benefits.

"After reviewing nine fax solution providers, MyFax came out a clear winner in the features and flexibility that we needed," says David Marcus, Director of Information Systems, Fortune 500 Company. "We had a variety of unique needs spanning everything from occasional home office users to mission-critical payroll timesheet collection. Upon deploying the solution we realized the need for a tool with specific parameters that would help simplify the delivery of outbound faxes. MyFax jumped on the opportunity to help us and with input from my users created a simple and powerful tool for sending faxes through our existing Lotus environment, while also providing accounting with the reporting necessary to handle our interdepartmental chargebacks."

    Additional features of this upgrade include:

    --  Increased online storage of faxes. MyFax now offers 31 day
        internet storage of inbound faxes, more than doubling the
        "safety net" for retrieving old faxes. Even if a user deletes
        a fax from the email inbox, it can be retrieved online for up
        to a month.

    --  Increased File Support for outbound faxing, including:

        --  Microsoft Visio files with .vsd, .vss, .vst, .vdx, .vsx,
            or .vtx extensions.

        --  Microsoft Snapshot files (.snp)

        --  MHT files.

    --  A new Service Level Agreement, intended for contracted MyFax
        enterprise customers, guarantees the delivery of faxes within
        five minutes thereby eliminating any potential delays for
        incoming or outgoing faxes.

"Our commitment to our users needs is evident in these new MyFax enhancements," says Joseph Nour CEO, Protus IP Solutions. "These customer partnerships enable us to continue to satisfy existing clients as well as to introduce new users to our valuable cost-effective, scalable services."

MyFax, an internet fax service that allows small to large business users to send and receive faxes using existing email accounts or the web, enables users to manage their fax communication and corresponding document management work flow more efficiently and at a lower cost than traditional fax servers or fax machines, regardless of physical location.

MyFax also addresses security concerns brought on by legislation such as the Health Insurance Portability and Accountability Act (HIPAA), Gramm-Leach-Bliley, Sarbanes Oxley and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Traditional fax machines often pose privacy and security threats as documents sit idle on shared fax machines. With MyFax, incoming faxes are sent directly to the intended recipient, ensuring confidentiality and helping organizations comply with privacy regulations.